Bengal Gas Company Limited is committed to provide services to its stake holders to their satisfaction in a transparent manner by up holding the
highest values of Corporate governance and ethics.The Online Complaint System is part of the 360° evaluation BGCL has adopted to not only to
ensure outstanding performance of individuals but also that of the units, divisions and departments of BGCL and that of BGCL as a 'Corporate
Citizen'. Our endeavor is to uphold and ensure implementation of our core organizational values. However, if due to any unprecedented reasons,
you find that there is / are reason(s) to improve, then please lodge a complaint.