Introduction

Bengal Gas Company Limited is committed to provide services to its stake holders to their satisfaction in a transparent manner by up holding the

highest values of Corporate governance and ethics.The Online Complaint System is part of the 360° evaluation BGCL has adopted to not only to

ensure outstanding performance of individuals but also that of the units, divisions and departments of BGCL and that of BGCL as a 'Corporate

Citizen'. Our endeavor is to uphold and ensure implementation of our core organizational values. However, if due to any unprecedented reasons,

you find that there is / are reason(s) to improve, then please lodge a complaint.

If the complaint is regarding services like PNG and CNG, then we request you to register a complaint below.
  • Register Your Complaints
  • Track Your Complaint
    • Statutory Compliance:
    “ In case your complaint is not resolved, you may escalate the same with PNGRB by contacting 'grievance@pngrb.gov.in' for further assistance.”